With the release of the RTX 3000 series many people started using bots to gain an unfair advantage in getting one of the insanely limited stock. Those bots are faster, don't rely on human interaction in order to get what they want and often times even completed the entire checkout process for their users, making it nearly impossible for non-bot users to purchase one of those shiny, new GPUs, consoles, etc..
ilox (i love X) was started to help people by providing tools that are free and available for everyone without technical knowledge. With thousands of Discord members who try to help each other in notifying about stock changes and the help of automated tracking bots (which are kept as lightweight as possible towards shop servers by having low polling frequencies and not trying to hack around implemented shop securities like captchas, etc.) we've helped countless people in getting a new console, new graphic cards and more - while beeing completely free.
We are strictly against scalping or hurting shop servers for fun and instead try to equalize chances for everyone at fair prices. This scarcity is partially due to people who just want to make a quick buck at the expense of people who just want to enjoy new games or better hardware for their work - and, lets be honest here, that's a pretty shitty thing to do.